Refund policy
Thank you for shopping at My Store. If you are not completely satisfied with your purchase, we're here to help.
Returns
You have 30 days from the date you received your item to request a return. To be eligible, your item must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by a receipt or proof of purchase
Non-returnable items:
- Gift cards
- Downloadable software products
- Certain health and personal care items
Refunds
Once we receive and inspect your return, we will notify you by email whether your refund has been approved or rejected.
If approved, your refund will be processed automatically to your original payment method. Credit or debit card refunds typically take 5–10 business days.
Late or Missing Refunds
If you haven't received your refund yet, please first check your bank account again, then contact your credit card company. If you still have not received your refund, please contact us at:
📧 biopics-wobbly.0t@icloud.com
Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
Exchanges
We only replace items that are defective or damaged. To request an exchange, email us at: biopics-wobbly.0t@icloud.com
Return Address
Please send your return to:
My Store 1600 W La Jolla Dr Tempe, AZ 85282 United States
You are responsible for paying your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our refund policy, please contact us:
📧 biopics-wobbly.0t@icloud.com 📍 1600 W La Jolla Dr, Tempe, AZ 85282, United States